Privacy

Privacy & Security Policy

This is the web site of Bon Vivant Pty Limited ABN 27 871 343 126.

Our postal address is:

Bon Vivant
South Yarra VIC 3141

We can be reached via e-mail at info@bonvivant.com.au. Or you can reach us by telephone at 1300 731 738.

Bon Vivant is committed to protecting your privacy. Please read on for more detail about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, phone number, mailing and delivery address, credit card number and expiration date. This allows us to process and fulfil your orders and to notify you of your order status. If you are giving a gift to someone, we need to know their name, delivery address and phone number.

When you voluntarily sign up for our E-mail Services, we need only a name and e-mail address - which we use to send the information you requested. The information you volunteer regarding a gift recipient is used solely to fulfil gifts you choose to send to that person.

We collect aggregate information on customer traffic patterns and site usage to help us develop the design and layout of the store.

We may also use the information we collect to occasionally notify you about changes to the web site, new services and special offers we think you'll find valuable. If you would rather not receive this information, please let us know by sending an email to info@bonvivant.com.au, or calling us on 1300 731 738, or writing to us at the above address, and telling us that you do not want to receive e-mail from our company.

Any of your details that we hold are available for your personal inspection by contacting us and verifying your identity.

Bon Vivant welcomes your questions and comments on our privacy policy. Please e-mail info@bonvivant.com.au

How does Bon Vivant protect customer information?

When you place orders or access your account information on the web site, we offer the use of a secure server. The secure server software (SSL) uses 128 Bit encryption to protect all information you input before it is sent to us. Confidential information, such as your address, and order history, is stored on Bon Vivant's own database, which is protected against unauthorised access. Your credit card details are not stored after your order has been processed.

What about "cookies"?

"Cookies" are small pieces of information sent by a web server and stored by your browser on your computer's hard drive so it can later be read back from that browser. This allows your browser to remember some specific information. Our cookies enable us to store items in your shopping cart and to identify you on return visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. However, while most of the content of our web site can be viewed without accepting cookies, the shopping facility of the site will not function properly when cookies are disabled.

Will Bon Vivant disclose the information it collects to outside parties?

Never. Bon Vivant does not sell, trade or rent your personal information to others.

In Summary

We are committed to protecting your privacy.

  • We use the information we collect on the site to make shopping at Bon Vivant

possible and to enhance your overall shopping experience.

  • We do not sell, trade or rent your personal information to others.
  • If you never want to receive any announcements or special offers from us, please let us know by:
    1. sending an email to info@bonvivant.com.au
    2. calling us on 1300 731 738
    3. writing to us at the above address